At Revive Medical Aesthetics & Wellness, we strive to provide exceptional care and effective treatments. For this reason, we believe that patients will receive the best results with a series of treatments.
We offer a series of treatments at an upfront discounted cost. At any point throughout your visits at Revive, if you decide you no longer wish to receive the treatments you have purchased a series for, you can utilize the remaining balance on your series toward any other service that Revive offers. The series balance is calculated based on the amount paid for the entire series divided by the total amount of treatments in the series. This is a discounted amount per treatment, not the full priced amount of the service.
All series purchased at Revive expire after 3 years. Paid value never expires. If you have not used your series within 3 years, the value remaining on your series will be transferred into an account credit that can be used for products or services at Revive.
Our mission is to provide a quality medical spa services and help our clients look and feel their best. Our knowledgeable team will consult you on the best treatments to achieve your desired results.
For this reason, we reserve a specific amount of time for each patient. The nurse injector or esthetician reserves this time for you, which is why your presence and timeliness are vital to this treatment process.
We will do everything we can to seat you on time and even take you in early if you arrive early to your appointment. In return, we ask that you give the same courtesy to us. If you must reschedule your appointment, we ask for at least 24 hour’s notice to avoid a cancellation fee. A credit card must be kept on file in case we have to charge the cancellation fee.
Our cancellation fee structure is as follows:
First late cancellation within a 1 year period: $50 charge.
Second cancellation within a 1 year period: $50 charge.
Third cancellation within a 1 year period: $100 charge.
*If your card on file is unable to be charged at the time of cancellation, you will be required to pay the cancellation fee prior to rescheduling.
Appointments that are not cancelled in advance are considered no-shows. Appointments that are cancelled within 24 hours of the appointment are considered late cancellations. For any appointments that are 1 hour or longer, if you arrive to your appointment 50% or more into the visit time, it will be considered a late cancellation. This takes away time from another patient who may be waiting for an earlier appointment slot. For any patient that has 3 no-shows on record within a 1 year period, we will require pre-payment in full for the scheduled visit prior to rescheduling. If the patient cancels late or no-shows for that appointment, the pre-paid fee is forfeited. If a patient is on a series of treatments, we will require a non-refundable payment equivalent to 1 visit in the patient’s current series in order to reschedule the appointment.
In order to properly prepare for your appointment, we ask that you please confirm your visit with us via phone, email or text. You will receive an email and text communication from our office 48 & 24 hours prior to your appointment. If you do not confirm your appointment within 12 hours prior to your scheduled time, we reserve the right to book another appointment in that spot and if you come in for your unconfirmed visit, you may not be seen.
Full Priced Gift Cards:
Gift Cards purchased at full price via cash, check, credit card, or EFT at Revive Medical Aesthetics & Wellness, either in-store or online, can be used towards any product or service without limitations.
This is not a credit/debit card and has no implied warranties. This gift card is non-refundable or redeemable for cash or credit and is usable in its face amount in lieu of cash in exchange for goods or services supplied by the seller except where required by law. No value until purchased. Call or visit any store for gift card balance. We can replace the remaining balance on lost, stolen, or damaged cards with the original purchase receipt. This card shall expire at the exaptation of seven (7) years from the date of issuance. This gift card is not refundable in cash.
Revive Medical Aesthetics & Wellness
888 Eastern Ave, Suite 6, Malden MA 02148
Feel free to reach out and ask us anything!
